Student Phonathon Program





It’s that time of year again! We know that you have a lot of questions about the Misericordia University Student Phonathon, so we hope the following questions and answers will help to clear some things up for you!

What is the Misericordia University Student Phonathon?
The Misericordia University Student Phonathon is Misericordia’s way of staying in touch with you, our alumni, parents, and friends. During phone calls, our students will ask to update your contact information, as well as keep you apprised of all of the new and exciting things happening at Misericordia. The Phonathon is also one of the ways Misericordia University raises funds for its students, for initiatives such as financial aid, programs, equipment, and other needs on campus.

Who am I speaking to during the Phonathon call?
You are speaking with a Misericordia University student, who was interviewed, hired, and trained at the Misericordia Student Call Center. Our students represent every class year, as well as many different majors. They are involved in clubs, athletics, service, and other campus activities.

How long will my call last?
Well, that depends a lot on you! Our students love to hear about your experiences and will ask you a variety of questions. They also like to tell you about themselves too. It really varies on your availability. If you don’t have a lot of time to chat, please let our callers know. They respect your time!

When should I expect a call?
The Spring Phonathon begins on January 25 and ends on February 26. Most calls will take place Monday through Thursday from 5:30 p.m. – 9 p.m., and on Sundays from 1:30 p.m. – 5 p.m., and again from 5:30 p.m. – 9 p.m.

Why am I called so often?
Misericordia uses an automated dialing system to make our calls. Each time we fail to reach you, or if we’re unable to complete the call for any reason, your number is sent back into the system. Depending on how many phone numbers we have to call, you may receive another call the same day or not for several days. To complete your call, please take a few moments to speak with our student callers.

I’m unable to afford a gift to Misericordia this year. How can I avoid being called?
Every gift to Misericordia makes a difference, so please know that our students appreciate anything that you can give. Your participation is very important to us too! We have a variety of giving options, methods, and schedules to help you decide what is best and most convenient for you.

If you are truly unable to give, please take the time with our student callers to update your contact information.

Please know that your Cougar Pride is just as important to us as the size of your gift. Your participation means a lot to our students.

I made a gift to Phonathon last year and was called for another gift. Why?
The Misericordia University Student Phonathon takes places in the fall and spring of each academic year. This is in accordance with the University’s fiscal year, which is from July 1 – June 30. We do not follow a calendar year for giving!

Sometimes a gift is made in the spring, and then you’re called again in the fall. This is because the gift given in the spring counted towards the previous fiscal year, and the gift given in the fall counts toward the current fiscal year.

We may also call you twice in the same academic year to ask for a second gift. Regular or ongoing giving is very important to the students at Misericordia University. Please know that we appreciate every gift!

Is it safe for me to give my credit card information over the phone?
Yes! Our students process your credit card information over a secure site immediately. Your numbers are never written down or kept in the call center for any reason.

What is the Misericordia Fund?
The Misericordia Fund stands to serve as a reminder to all of our benefactors – your gifts make a difference in the lives of our students. Regular giving from alumni, friends, and parents is critical to both the academic success and personal growth that Misericordia wants all of its students to experience during their time here.

Gifts to the Misericordia Fund provide scholarships, fund academics, and help to make an impact in areas of greatest need.

Have more questions?
Please contact Michele Zabriski, Director of Development, at mzabrisk@misericordia.edu or (570) 674-6433.